Delivery & Returns
FUNKY FILLY DELIVERY
UK STANDARD DELIVERY £5 PER ORDER.
Please allow 3-4 Working Days for Royal Mail 1st Class delivery.
This service does not include a tracking service.
Funky Filly will endeavour to ensure that orders placed between Monday - Friday will normally be delivered within 2-3 working days (subject to stock availability).
On rare occasions items may be lost in transit. If this occurs, please contact us by email firstname.lastname@example.org or telephone 0751 143 7264 quoting your order number and full delivery address and we will investigate with the carrier.
Europe Postage Costs: £8.95 per order - Tracked and Signed service
Rest of the World Postage Costs: £12.95 per order - Tracked and Signed service
We are not liable for import taxes or custom duties levied at the point of entry by some countries.
OVERSEAS ESTIMATED DELIVERY TIMES
Europe and Irish Republic: Within 5-7 working days
Rest of the World: Within 7-14 days
Please note that Saturday, Sunday and Bank Holidays the office will be closed. Whilst we will do our best to meet all orders we cannot guarantee the availability of any particular product displayed on the website. We reserve the right to discontinue the offer of any product listed on the website at any time without notice.
FUNKY FILLY EXCHANGE & REFUND POLICY - IMPORTANT PLEASE READ:
We are confident that you will love your FUNKY FILLY product(s) but if for any reason you are not entirely satisfied we are happy to provide an exchange or refund. You have the same rights buying here as you would in any shop, and we offer a full 14 day "no-quibble" money back guarantee.
Please note that delivery charges are non-refundable. This does not affect your Statutory Rights.
Please return the item(s) with proof of purchase within 14 days of receiving them. Items received after this period will not be considered for a refund. Returns must be unused, in their original package and in a re-saleable condition. You do not need to contact us to inform us that you are returning a product to us. Simply send the returned goods, with a covering letter explaining what you would like to exchange it for or if you would like a refund, to Beechwood, Fulstow top, Fulstow, Louth, LN110XT, United Kingdom. Please ensure your name and address appears on the back of the package.
All Funky Filly products are made to the highest standard of manufacturing, design and fabric quality. Check the label inside the garment for washing instructions. Do not iron on any prints. We have tried to ensure that the colours on the website are an accurate reflection of the actual colours of our clothing. However due to difference in colour palettes between the web environment and clothing dyes, we cannot guarantee an exact colour match.
If you have any further questions, please call us on 0751 143 7264 or email email@example.com.